At CS2 Buffs, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Please read this privacy policy carefully before using our services.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

We automatically collect information when you:

  • Visit our website
  • Use our services
  • Interact with our emails
  • View our online advertisements or content

2.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

  • Business partners
  • Social media platforms
  • Analytics providers
  • Advertising networks

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Provide customer service and support
  • Send you marketing communications about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Protect against harmful, unauthorized, or illegal activity

4. How We Share Your Information

We may share your personal information with:

  • Service providers who perform services on our behalf
  • Business partners with whom we jointly offer products or services
  • Advertising and marketing partners
  • Analytics providers who help us understand how you use our services
  • Law enforcement or other third parties when required by law

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this policy.

6. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

While we use commercially reasonable efforts to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8. International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

If we transfer your personal information to countries outside the European Economic Area (EEA) or other regions with comprehensive data protection laws, we will ensure that appropriate safeguards are in place to protect your personal information.

9. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this privacy policy periodically to stay informed about our information practices.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

CS2 Buffs

Studio 30j Miller Trail

Roxannetown, SK6 7QN

United Kingdom

Email: [email protected]

Phone: +44 685 514 8967